The Team
No one goes to greater lengths than Data Discoveries to bring you easy to use solutions and reliable, quality data. This applies throught Data Discoveries, each team member striving to maintain the highest levels of professionalism in technical development, sales or consultancy and support.
Consultancy & Support
Signing an order takes but a minute. Living with the solution you choose is somewhat longer term. You can rely on our consultancy team as colleagues and partners in finding the right solution from the outset and our support team will keep it delivering. Whether evolving with developments or overcoming specific challenges, satisfaction with Data Discoveries support is best measured by the high level of customer contract renewals year after year. Another key skill is interpretation of data outputs - what to take from and do with the outputs a solution provides. This combines analytical skills at both the start and the end of an exercise, hence we recommend that complex problems are presented to one of our consultants. The right set up will produce the right results for more meaninful interpretation and action.
Sales
Enthusiastic but not aggressive. You will find that our sales team members are knowledgeable and keen to help. They want to understand your business and have a range of solutions to offer, not just one size to fit all. Just as important as product knowledge and customer awareness, the team invests time and effort to understand data regulations so that you have all the right permissions and comply with best practice. If you do not find your account manager to be among the most professional and knowledgeable people you deal with, tell them! They'll want to know how they can improve their service to you.
Technical
New technology and "Software as a Service" approaches offer modern and flexible solutions. Our well qualified, highly skilled team keeps pace with the many new developments and harnesses their power to bring you up to date solutions. That said, many of our clients are in no rush to see their own long-established and trusted systems abandoned in pursuit of the latest craze so valued just as much is the long-standing experience of our senior developers. The company was established in 1995 and even then, one or two of our founding members could be described as experienced! Combining the enthusiasm of youth with the wisdom of years, our technical team represent safe hands and reliable partners whether you rely on them entirely to meet your needs or demand compliance with systems of your own.